Returns & Exchanges
At Goth Unite, we want you to be completely satisfied with your dark aesthetic finds, which is why we offer a 30-day return window for items in their original, unworn condition. If your order doesn't perfectly fit your style or soul, our seamless exchange process ensures you find the right piece for your collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or damage.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing